Often confusing transaction description – R458 NSW HORNSBY SYDNEY NSW
Look Who’s Charging enables you to link bank statement data to merchant details like never before
Market leading transaction enrichment
Multi-award winning solution
2018 Best Customer
Experience
2018 Best FinTech/Bank
Collaboration
2018 Best Innovative
Banking Feature
2018 FinTech Academy
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High quality data
Current data points
Merchant category code or ‘MCC’ is generally too broad or generic
Range of other largely meaningless data
Look Who’s Charging
Trading name
Meaningful and accurate spend categorisation
Company logo
Address
Map coordinates
ABN and GST details
Contact details – phone, website and email
Link to a chain
Merchant fraud score
Instructions for customer to query a charge directly with merchant
Social media links
Up to 100 other fields
Data access
Lightning fast APIs with a proven track record powering the digital applications of some of the world’s largest financial institutions
On-line web portal
Range of other customised solutions depending on your requirements
Testimonials
Google Review
“This has to be one of the best products/services on the market. I bank with NAB and use your functionality all the time. Thank you for your service and keep up the great work!”
End User Feedback
“I am so impressed with LWCs information that is available on my NAB personal banking app that I will be moving my business banking across to them if my current bank is unable to provide the same feature in the near future.”
Senior Data Scientist
Big 4 Australian bank
“We have tested many different data providers over the years and LWC is by far and away the clear front runner when it comes to categorising transactions and matching transactions to the underlying merchant, no one else comes close”
Operations Manager
Big 4 Australian bank
“Look Who’s Charging is a game changer. Via their web-portal we have resolved many calls quickly and efficiently that would otherwise have resulted in an unhappy customer and a chargeback.”
Senior Executive
National Australia Bank
“Unrecognised transactions are one of the top consumer pain points and the cause of significant traffic to our contact centres. We have seen huge repeat usage of LWC’s functionality with a significant portion of our customer base.
The Look Who’s Charging team have been great to work with. They are very engaged, focused on the customer and responsive to business requirements. We look forward to continuing to work with them and to expand our use of the service & it’s features.”
The Look Who’s Charging team have been great to work with. They are very engaged, focused on the customer and responsive to business requirements. We look forward to continuing to work with them and to expand our use of the service & it’s features.”
See the magic in action.
Request a demo today!
