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      Blog

      12 November, 2020

      Look Who’s Charging and Data Action: One step closer to self-service for Australia’s mutual banks

      In an increasingly digital financial landscape, it’s not surprising that customers are expecting better self-service capabilities from their banks. They want to be able to answer their own questions, understand their finances at a glance and better manage their money – especially after a year of economic uncertainty. Experian’s recent Global Insights Report highlighted that Australian […]

      20 September, 2020

      Stuart Grover Features on the FinTech Australia Podcast

      Ever had a transaction you don’t recognise on your bank statement? Take a listen to our Co-founder, Stuart Grover, talk through Look Who’s Charging and how it solves the multi-million dollar problem. As a guest on the podcast, Stu discusses the journey from idea to exit of Look Who’s Charging as well as the success […]

      18 August, 2020

      Look Who’s Charging Launches New Developer Portal

      Look Who’s Charging, an Experian company, is delighted to announce the launch of its Developer Portal. Look Who’s Charging’s technology enables banks and consumers, for the first time, to truly understand bank statement data. It utilises the latest AI and Machine Learning capabilities to provide a deep, meaningful, and accurate view of a consumer’s income, […]

      14 May, 2020

      Consumer Survey Shows 98% of Consumers Would Like to See More Merchant Details in Their Banking Apps

      Recent research by Look Who’s Charging has found that, of those who do not have access to enrichment within their banking app, 98% would like to see further details surrounding where they spend their money. Australia has one of the World’s most digitally engaged populations with 73% of people using digital banking at least once […]

      7 May, 2020

      Jeremy Cashman Joins LWC as Sales and Client Relationship Director

      Sydney, 8 May 2020 – Look Who’s Charging, an Experian company, is delighted to announce the appointment of Jeremy Cashman as the new Sales and Client Relationship Director. Look Who’s Charging’s technology enables banks and consumers, for the first time, to truly understand bank statement data. It utilises the latest AI and Machine Learning capabilities […]

      5 March, 2020

      Look Who’s Charging Launches with Leading Mutual Banks

      Look Who’s Charging is proud to see the uptake of its technology by several Australia’s leading mutual banks including Bank Australia, Qudos Bank, and Credit Union SA.  Customers of these banks will now be able to see in-depth details on the merchant behind a transaction simply by clicking on the transaction within their digital banking […]

      20 February, 2020

      Digitising Financial Services with AI

      With the growing need for financial services to adapt, utilise and manage big data, the use of AI is growing. AI can make processes faster, more efficient, cost-effective and compliant. “The beauty of machine learning is that it can handle those kinds of new scenarios; it’s more flexible than writing expert systems and coding all […]

      7 February, 2020

      Spriggy Enhances Digital App with Look Who’s Charging’s Technology

      Spriggy is an Australian born and grown business that helps to bridge the gap and provide parents a safe, convenient, and supervised way to turn pocket money into practical life lessons.  Look Who’s Charging is proud to partner with Spriggy as they continue on their journey.  Look Who’s Charging’s data can now be found directly […]

      22 January, 2020

      Onward and Upwards!

      2019 was a HUGE year for Look Who’s Charging and our clients. Our headline metric, being the number of transactions enriched via our technology, increased from 12 million in 2018 to 5.9 billion in 2019!! That’s a 49,067% year-on-year increase and over 30 million transactions being enriched every single day as we move into 2020. […]

      22 January, 2020

      A Brief History of Look Who’s Charging

        1. The frustration and the idea The catalyst for Look Who’s Charging was twofold.  Stuart Grover (LWC Founder) became increasingly frustrated with trying to reconcile and categorise the often cryptic transactions within the bank feed of his accounting software for a prior business. At the same time, I inadvertently committed friendly fraud.  I disputed […]