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May 17, 2018

Millennial Disruption Index

“71% of Millennial’s would rather go to the dentist than speak to their bank and 1 in 3 of them are open to switching banks in the next 90 days.”  According to a key finding from the recent Millennial Disruption Index survey. The Millennial Disruption index represents the results of a three-year study of industry […]

April 18, 2018

Visa Claims Resolution Rule Change

New Visa Claims Resolution rules (‘VCR’) were implemented globally on 15 April 2018. All disputes will be processed through the new rules. Part of the change includes the retirement of ‘Code 75 –Transaction Not Recognised’. ~60-70% of all current disputes relate to this code. This is driven by the often obscure transaction description that appears […]

February 16, 2018

NAB & LWC – coming to a screen near you!

 Look Who’s Charging, coming to a screen near you soon!!  Keep an eye out for us on your TV this summer as part of NAB’s Look Who’s Charging ad campaign! Look Who’s Charging Co-Founder Nicole Grover said: “Our service is not all about reducing costs for banks through reduced calls and charge-backs.  NAB’s Look […]

December 22, 2017

NAB Debit Card Go-Live

Look Who’s Charging has helped hundreds of thousands of NAB credit card customers reconcile millions of transactions over the past four months. After the success of the past four months we are pleased to announce that our functionality is now also available in NAB’s mobile app for debit cards. A NAB spokesperson said “Debit cards […]

December 15, 2017

Money Magazine – Best Innovative Banking Feature Award 2018

Look Who’s Charging’s cutting edge solution has been recognised with Money Magazine’s Best Innovative Banking Feature Award. Look Who’s Charging Co-Founder Nicole Grover said “This award represents a key milestone for our business.  Helping to reconcile transactions for consumers is just the tip of the iceberg for us.  We look forward to working with NAB […]

August 23, 2017

NAB & LWC announce long term partnership

Look Who’s Charging is proud to formally announce a long-term partnership with NAB. Customers will now be able to see in-depth details on the merchant behind a transaction simply by clicking on the transaction within their NAB banking applications. Real time information to let customers know who’s charging NAB Executive General Manager for Consumer Lending, […]

May 31, 2017

CeBIT PitchFest Winners!

Look Who’s Charging won the CeBIT Australia 2017 PitchFest competition in Sydney last week, which featured 10 creative start-ups aiming to solve real-life problems. Each start-up had five minutes to make its pitch, and then faced five minutes of Q&A questioning from three judges. A validation of hard work “It’s validation,” said Look Who’s Charging […]

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