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National Australia Bank

National Australia Bank

NAB uses LWC’s data to enrich transactions within its digital applications

LWC’s functionality is one of a number of innovations that NAB is introducing to help customers seamlessly manage their financial lives

Watch the video of the NAB case

Consumer view on the LWC functionality
within NAB’s digital application


“Unrecognised transactions are one of the top consumer pain points and the cause of significant traffic to our contact centres. We have seen huge repeat usage of LWC’s functionality with a significant portion of our customer base.

The Look Who’s Charging team have been great to work with. They are very engaged, focused on the customer and responsive to business requirements. We look forward to continuing to work with them and to expand our use of the service & it’s features.”

See the magic in action.
Request a demo today!